Leading
cruiseship retail concessionaire Harding Brothers Retail has
announced an important new appointment within the company. Richard
Antrum joins Harding Brothers as Marketing Director in early January
and will be joining the Board.
‘This
newly created role reflects the changing nature of retailing onboard
cruiseships, where passenger profiling and market research has become
a much more central and vital part of planning the optimum retail
offer,’ says Harding Brothers managing director Harold Gittelmon.
‘Richard’s appointment will be key in implementing processes that
will enable us to better understand the specific passenger profiles
that we serve on board the fleet.
‘Coupled
with the significant inroads we have made as part of Project
Revelation, where we have sought to deepen our knowledge and
understanding of purchasing patterns by passengers to our shops, we
believe that we have an exciting new phase of our business looming.’
Richard
Antrum is an extremely experienced professional, having served as
Head Of Marketing for the Peacock Group from 1995 to 2011. His
marketing career began with brand management positions with consumer
goods companies in the cosmetics, toiletries and food markets before
moving into retail as Marketing Manager at Littlewoods Stores,
responsible for the marketing of its Food, Wine and Restaurant
Departments. After four years, Richard moved to The Peacock Group,
leading the development of the Peacocks brand through a period of
significant growth. Richard holds an MBA from Henley Management
College and a PhD in Leadership & Change.
Continues
Gittelmon: ‘Richard brings a great deal of experience to Harding
Brothers Retail and will play a pivotal role in our development of
online pre-cruise offerings, the communication of our business to the
outside world, and in keeping the passengers at the core of the
decisions we make as a business. It’s vital that moving forward we
develop the appropriate pitch, voice and tone with which we speak to
our passengers.’
December
2012